Assessment Maturity Model A descriptive model that provides a way for organizations' executives and managers to monitor, chart and improve their use of assessments.

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Improve Processes in the Delivery Area

This page is deigned to assist you develop your organization to improve processes in the Delivery Area.

To improved processes you need to ensure that you have:

• Documented your processes well
• Trainer the stakeholders
• Ensured that processes are actually being used
• Ensured that your processes are useful
• Ensured that your processes are efficient
• Measure that your processes are being used, are useful and are efficient
• Ensured that your processes are producing predictable and reliable results

Score your organization's processes	Docs Accessible	Users Trained	Being Used	Useful & Efficient	Measur-ed	Predictable Reliable Scalable
Program Owner(s)	0 - 100%	0 - 100%	0 - 100%	0 - 100%	0 - 100%	0 - 100%
Test Center Managers	0 - 100%	0 - 100%	0 - 100%	0 - 100%	0 - 100%	0 - 100%
Invigulators/ Proctors	0 - 100%	0 - 100%	0 - 100%	0 - 100%	0 - 100%	0 - 100%
Candidates, Respondents and/or Participants	0 - 100%	0 - 100%	0 - 100%	0 - 100%	0 - 100%	0 - 100%
Psycho-metricians	0 - 100%	0 - 100%	0 - 100%	0 - 100%	0 - 100%	0 - 100%
Your additional stakeholders	0 - 100%	0 - 100%	0 - 100%	0 - 100%	0 - 100%	0 - 100%

 

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