Assessment Maturity Model A descriptive model that provides a way for organizations' executives and managers to monitor, chart and improve their use of assessments.

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Improve Stakeholder Satisfaction in the Development Area

This page is deigned to assist you develop your organization to improve stakeholder satisfaction in the Development Area.

The key issues for stakeholder satisfaction are:

• Knowing who the stakeholders are
• Measuring levels of satisfaction
• Taking action when low levels of satisfaction are detected
• Harvesting, processing and taking action on suggestions

Score stakeholder satisfaction	Surveying Satisfaction	Taking Action when Low Satisfaction	Taking Action on Suggestions
Program Manager(s)	0 - 100%	0 - 100%	0 - 100%
Subject Matter Experts	0 - 100%	0 - 100%	0 - 100%
Item Developers	0 - 100%	0 - 100%	0 - 100%
Item Reviewers	0 - 100%	0 - 100%	0 - 100%
Assessment Developers	0 - 100%	0 - 100%	0 - 100%
Assessment Reviewers	0 - 100%	0 - 100%	0 - 100%
Psychometricians	0 - 100%	0 - 100%	0 - 100%
Item Bank Administrators	0 - 100%	0 - 100%	0 - 100%
Your additional stakeholders	0 - 100%	0 - 100%	0 - 100%

 

This website is maintained by Eric Shepherd and this content is licensed under a
Creative Commons Attribution No-Derivative-Works Non-Commercial 3.0 License